Privacy Policy
Last updated: January 2024 · Dermmetrics Software Inc.
1. Who We Are
Dermmetrics Software Inc. is the data controller for personal data collected through dermmetrics.com and the C'est Moi Elasticity app. We are registered in Vancouver, British Columbia.
2. What Data We Collect
- Account information: name, email address, and password.
- Skin measurement data: images captured during scans and computed elasticity scores.
- Usage data: app interactions, device information, and anonymous analytics.
- Communication data: any messages sent to our support team.
3. How We Use Your Data
- To provide and improve the C'est Moi Elasticity service.
- To personalise your experience and generate your elasticity insights.
- To communicate with you about your account or our services.
- For anonymised research to improve the scientific accuracy of our measurements.
4. Data Storage & Security
Your data is stored and processed using secure cloud infrastructure and trusted service providers. Data may be processed or stored in Canada, the United States, and other jurisdictions in which our authorised service providers operate.
We implement appropriate technical and organisational safeguards to protect personal data, including industry-standard encryption, access controls, and security measures designed to prevent unauthorised access, loss, misuse, alteration, or disclosure.
Where personal data is transferred between jurisdictions, we take appropriate measures to ensure that such transfers comply with applicable privacy and data protection laws.
We retain personal data only for as long as necessary for the purposes for which it was collected and to meet applicable legal, regulatory, and contractual requirements.
5. Your Rights
Under applicable Canadian privacy laws, including British Columbia's Personal Information Protection Act (PIPA) and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA), you may request access to the personal information we hold about you, ask us to correct inaccurate or incomplete information, and withdraw your consent to certain uses or disclosures, subject to legal or contractual restrictions. You may also ask how your personal information has been used or disclosed and raise a privacy concern or complaint. To exercise these rights, contact us at support@dermmetrics.com.
6. Cookies
This website uses essential cookies to function, and optional analytics cookies to help us understand how visitors use the site. You may disable non essential cookies in your browser settings.
7. Third Parties
We do not sell your personal data to third parties. We may share anonymised, aggregated data with research partners. We use third party services who are bound by data processing agreements.
8. Contact
For privacy enquiries, contact our Data Protection Officer at support@dermmetrics.com.